Jun 5, 2018

Connecting to the IBM Cloud remotely with Arc using the non-interactive account

If you want to use Arc with your IBM ID, you should jump to the following article:

In this article, we explain how you can use Arc from your laptop/desktop and connect remotely to the IBM Cloud via the REST API.

The key to connecting to the REST API is to have the correct URL for your TM1 instance, then added it to the settings.yml file like so:


The REST API that you need to use look like this:




You need to replace CUSTOMER-NAME with your IBM Cloud name and INSTANCE-NAME with the name of the TM1 instance you want to connect to. NOTE: The URL is case-sensitive, CUSTOMER-NAME is normally lower-case.

Login into TM1 in Arc with TM1 Non-Interactive Account

You must make a request to IBM support to get your non-interactive account setup, more info.

  1. Navigate to the http://localhost:7070
  2. Go to the About page of Arc (top right icon) and tick TM1 Credentials > Store Credentials.
  3. Click on your TM1 instance to login, you need to use the TM1 automation credentials provided in your welcome pack:

    • CAM Namespace: LDAP
    • User Name: customername_tm1_automation
    • Password: password provided by IBM

Give the TM1 Non-Interactive Account Admin Access

After you have logged in you will need to add the TM1 non-interactive user to the Admin group if it hasn’t been added already. To do this:

  1. Login in to Architect with your IBM Id
  2. Right-click on the server: Security > Clients/Groups
  3. Find the TM1 automation user and tick the Admin group box.
  4. Close the browser and log back into Arc.

NOTE: The alternative to using the TM1 non-interactive credentials is to change TM1 to security mode 1

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